Close

800.245.9540 mackin@mackin.com Chat Open Chat Closed Chat Busy Help

Archive for category: Ordering

List Totals

While our standard cataloging and processing is free, there may be additional charges for cataloging/processing that are outlined in the specifications that have been provided to us for your particular library. In addition, while we do not charge for shipping for orders over $50, additional…

Set Dollar Limit

When a Dollar Limit is listed on your order, be assured that we will not exceed the limit that you have established. If you want to ensure that your limit is reached for budgetary purposes, we recommend that you provide 20% over your dollar amount. Priorities can be established on your lists to…

Unfilled Titles

When an order is closed, some titles might have been left off of your order. These are unfilled titles. It could be that you over-ordered by the recommended 20% and some of the items you marked Priority C and D went over your Dollar Limit. Some titles might have been unavailable, or some might…

Unavailable Items

If there are unavailable items on your list, you will be notified with a pop-up message once you open that list. You may choose to either select alternate formats, remove all unavailable items on that list, or to be reminded later. If you choose Remind Me Later, you will not see another…

Quotes

There are a couple of ways to request a quote for a list of titles. If you created a list online, open the list by selecting it from the Current List dropdown menu. Then click the Order Now button. Follow the order wizard and indicate in the Special Instructions section that you need the list…

Pricing

You will enjoy discounts up to 45% off list price simply by using Mackin. We provide the best bottom line price on the nation’s most popular school titles because of our exclusive acquisition service with over 18,000 publishers. Of course, book prices vary depending on a host of features:…

PO (Purchase Order) Numbers

Mackin does not require a Purchase Order. However, if one is not provided, we will need the billing and shipping address to process the order. If you indicate that a PO is coming, we will not ship materials until the PO is received.

Order Status

On the Order Status page, you will be able to: View which lists are included on an order. Determine if dollars remain on the purchase order. You may need to submit more titles. Print a list of titles within a status type. To check on the status of your order, log into Mackin.com and choose…

Order History

Your order history can be found by logging into Mackin.com and going to My Mackin > My Orders > Order History. The Order History page allows you to:

Non-Standard Cataloging and Processing

Mackin offers several processing options outside of the free standard cataloging and processing we provide. We can apply your school’s unique property stamp in any location you choose. We also apply any type of theft-detection device including nonprint theft detection used with 3M security…