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Digital Migration Policy

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MackinVIA is a complete digital resource management system designed to house, manage, and provide easy access to all your library’s digital resources. MackinVIA provides numerous advanced user tools including the ability to highlight, take notes, add a bookmark, and download titles for offline access. Users can also utilize the Merriam-Webster Dictionary and access citations within each Mackin-hosted title. Mackin will automatically load all purchased digital products into MackinVIA. Free customized MARC records will be provided with each digital order and can be loaded into and discovered alongside other resources in your library’s catalog.

Always look first to Mackin for all of your digital resources: eBooks, digital audiobooks, databases, videos, and more. We do not want you to miss out on any great offers, so please let us know if you find a better price for any digital item and we will do everything possible to match or beat that value.

Purchases made prior to establishing MackinVIA: Your first migration of existing content into MackinVIA is complimentary. Please send your request in writing to eservices@mackin.com and include all digital resources in your catalog at the time of your request. Migration of additional digital resources may be subject to charge. See below for additional information.

Purchases not made through Mackin: All digital purchases that are not made through Mackin can be added to MackinVIA by the full administrator. The instructions for adding resources using the Add/Edit tool can be found in the Administrator Help Guide.

Single-Site Migration Request Instruction

  1. eBooks and digital audiobooks – Send your eBook and digital audiobook MARC records only. Please do not send records for your entire collection (contact your circulation software provider for assistance). Alternatively, you may send files through our website. Once logged into Mackin.com, follow the instructions here.
  2. Databases – Send the following information for each database to which you are requesting access to eservices@mackin.com:
    a. Name of database
    b. Access URL
    c. Username/Password
  3. When your request is received, it will be reviewed by Mackin to determine the next steps. Mackin will contact you if additional information is needed. If this is a subsequent migration request, the Digital Services department will provide a quote.
  4. Mackin will notify you after all resources have been loaded and reviewed.

Multi-Site Migration Request Instructions

  1. eBooks and digital audiobooks – Send MARC files containing multi-site level purchases separately from single-site level MARC files. Please label all files according to the site(s) that should receive access. Send your eBook and digital audiobook MARC records only. Please do not send records for your entire collection (contact your circulation software provider for assistance). Alternatively, you may send files through our website. Once logged into Mackin.com, follow the instructions here.
  2. Databases – Please be sure to note which site(s) should have access to which resource(s). Send the following information for each database to which you are requesting access to eservices@mackin.com:
    a. Name of database
    b. Access URL
    c. Username/Password
  3. When your request is received, it will be reviewed by Mackin to determine the next steps. Mackin will contact you if additional information is needed. If this is a subsequent migration request, the Digital Services department will provide a quote.
  4. Mackin will notify you after all resources have been loaded and reviewed.

 Important Information about Digital Migrations

  • Protecting the licensing on your products is of the utmost concern to Mackin. Please be sure to only send MARC records and database information for which your library (or organization) has purchased proper licensing. In the case of multi-site migration, please be sure to clearly indicate which MackinVIA accounts should have access to which resources. If a vendor informs Mackin that no account exists in their system, we will not be able to add the product to MackinVIA.
  • Mackin cannot guarantee that all digital resources can be added to MackinVIA. In some cases, the content provider may opt out of providing access through MackinVIA and/or may not be able to accommodate the authentication procedures necessary to provide direct access to the resources.
  • Mackin will attempt to provide cover images in MackinVIA for all migrated resources. However, there may be some materials for which images are not available. In those cases, generic images will be assigned. Generic images can be edited by the full administrator.
  • Completion time for migrations is dependent upon multiple factors including, but not limited to: number and quality of records received, vendor response times, and coordination of accurately distributing multi-site level materials vs. single-site level materials.

Fee Structure

Mackin is happy to provide subsequent migration services with the following fee structure after the initial migration is complete:

  • $10 per eBook, digital audiobook, or database
  • Minimum Charge – $100

Example: ABC Library has purchased 10 eBooks and 5 databases directly from a publisher and wishes to do an additional migration. The cost of their migration will be $150.

Please contact eservices@mackin.com for a quote.
Fees cover the cost of Mackin labor and specialty services required to coordinate with the publisher/vendor/platform of previously-purchased product(s). This includes but is not limited to: loading resources into MackinVIA, assigning cover images, authentication, security, and functionality (quality control).

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