When an order is closed, some titles might have been left off of your order. These are unfilled titles. It could be that you over-ordered by the recommended 20% and some of the items you marked Priority C and D went over your Dollar Limit. Some titles might have been unavailable, or some might have been available only in different formats. Mackin keeps a record of these unfilled titles for your reference. You may choose to create a new order of these unfilled titles.
To view your unfilled titles, choose My Mackin > My Orders > Order History on the main menu.
If you are an administrator for different schools, select the desired school from the dropdown menu next to Location Name.
If applicable, choose the year your order was filled.
Any closed order with unfilled titles will have a link under Status that reads Unfilled Titles.
Click on this link to view your unfilled titles. Unfilled titles fall into three categories: Available for Reorder, Unavailable with Alternates, and Unavailable.
If you just want to view your unfilled titles, when you are finished you can go back to the previous screen by clicking the Back to Order History link.
You may choose to Create a New List out of your unfilled titles. There are some limitations to be aware of.
- The list you add your unfilled titles to must be new. You cannot add your unfilled titles to an existing list. (You may choose to eventually merge this new list with an existing list, however.)
- The new list must include all unfilled titles. You cannot pick and choose which titles to add to the new list.
- This process can only be done once per order.
To create a list of your unfilled titles, click the Add Titles to New List button.
After you have created a new list of unfilled titles, your closed order will be stamped Unfilled Titles Posted. You will not be able to view your unfilled titles from your Order History after you create a list of unfilled titles.
The stamp will also include the date the list was created, the username of who created the list, and the list name (for reference purposes). Mouse over the symbol next to Unfilled Titles Posted to see the stamp information.